(4.5 / 5)2075+ Ratings

Therm A Rest Reviews

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Overall Rating

4.5

1 Review

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About Therm A Rest

It can be obviously seen that on average, Therm A Rest scores an impressive overall rating as 4.5/5 on a scale of 5 stars based on 1 Therm A Rest reviews. Specifically, compared with many other top stores, some criteria on Thermarest.com have been highly rated such as Shipping & Return Policy and Customer Service.

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Therm A Rest Coupon & Discount Codes

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Therm A Rest Customer Reviews (1)

0/5

Karen Leblanc

Verified Buyer

Feb 8, 2023

Therm A Rest Customer’s Q&A

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Therm A Rest FAQs

About Thermarest.com Popular Products and Services?

Therm-a-Rest's popular products include a variety of sleeping pads, such as the NeoAir® XLite™ NXT and NeoAir® XTherm™ NXT, known for their exceptional warmth-to-weight ratio. The MondoKing™ 3D Sleeping Pad offers luxury support with its 3D shape. For comfort seekers, the LuxuryMap™ Sleeping Pad provides targeted pressure mapping. The Z Lite™ SOL Sleeping Pad stands out as a light, compact option. Among the sleeping bags, the Polar Ranger™ -20F/-30C Sleeping Bag is designed for extreme cold, while the Hyperion™ 20F/-6C Sleeping Bag is ultra-lightweight for mountain treks. The Vesper™ 20F/-6C Quilt is another highlight, offering minimal weight for essentialists. Accessories like the Z Seat™ and Air Head™ Down Pillow enhance the camping experience with added comfort. The Honcho Poncho™ is a versatile piece that doubles as a poncho and blanket, reflecting the brand's commitment to innovative and practical outdoor gear.

Thermarest.com Return Policy?

Therm-a-Rest offers a 30-day return policy for items purchased directly from their website. Products must be returned in new condition, free of dirt, grass, or pet hair. For exchanges, it's recommended to return the item for a refund and place a new order. When returning, include the shipping label with the RMA number on the package. Refunds are issued to the original payment card, and sales tax refunds are processed after the product is received. The shipping cost for sending products back is the customer's responsibility, but return shipping charges for the repaired product are covered. The processing time for returns is typically 3 to 5 business days after arrival at their warehouse. As for the shipping policy, once an order is submitted, it cannot be changed or cancelled. Items in new and unused condition can be returned within the 30-day window. For any order issues, contacting customer service promptly is advised.